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My varied roles have afforded me with experiences in a wide variety of applications including but not limited to:

  • Microsoft Office Suite (Word, Excel, PowerPoint, Access)
  • Microsoft Visio
  • Microsoft Project
  • Microsoft SharePoint
  • Internet Browsers (IE, Chrome, FireFox, Safari, Opera)
  • Web development (Dreamweaver, NetBeans)
  • Site platforms (WordPress, Joomla!, Drupal)
  • Database Management Systems (Oracle, MySQL, Microsoft SQL)
  • Issue management systems (Magic TSD, Eventum, BMC Remedy/SDE, KACE)
  • Graphics editors (Fireworks, Photoshop, GIMP)
  • Remote access applications (Bomgar, RDP, VNC)
  • Diagnostic utilities for networks, operating systems, hardware