For association conference attendance, visit my conferences page.
I have attended several HDI Capital Area meetings and try to attend as many as my schedule will allow.
- July 2017 - Appointed to fill a vacancy on the itSMF USA Chapter Board of Directors
- May 4, 2017 - Hosted and Moderated webinar: Simplifying Service Response with Standard+Case
- November 2016 - I presented Measuring Success: An Introduction to Metrics at Service Management FUSION annual conference.
- 2016 - Board and Interest Group (BIG) team member
- Fall 2015 - Participant in focus group to develop a Leadership Development Program for itSMF USA LIG and CoI leaders
- October 22, 2015 - Hosted and Moderated webinar: The Knowledge-Centered Support Difference: a Discussion
- July 22, 2015 - Hosted webinar: The Knowledge-Centered Support Difference, and Its Impact at University of Phoenix