When March 2018 - Present Where CEO Grayematter Consulting, LLC Hours as required Duties Lead trainer for EXIN accredited courses: VeriSM Essentials VeriSM Plus VeriSM Foundations Lean IT Foundations Affiliate trainer for PeopleCert and Axelos accredited course ITIL 4 Foundation Principle consultant focusing on management best-practice guidance, including service management, organizational change, project management, and process improvement