Text size

Certifications

CompTIA

CompTIA A+ Certified Service Technician
CompTIA Network+ Certified Network Technician
CompTIA i-Net+ Certified Internetworking Professional

Microsoft

Microsoft Certified Professional
ID# 1272175
Obtained 12/30/1998
Microsoft Certified Professional + Internet
ID# 1272175
Obtained 3/2/1999

Microsoft Certified Systems Engineer
ID# 1272175
Obtained 3/25/1999

HDI

HDI Knowledge-Centered Support Principles
Obtained 6/30/2012

HDI Support Center Team Lead
Obtained 6/9/2013

HDI Desktop Support Manager
Obtained 11/24/2013

HDI Support Center Manager

HDI Support Center Manager
Obtained 11/27/2014

ITIL

ITIL© Foundation Certificate in IT Service Management

ITIL© Foundation
Obtained 9/18/2013

ITIL© Intermediate Certificate in Service Strategy

ITIL© Service Strategy
Obtained 9/20/2014

ITIL© Intermediate Certificate in Continual Service Improvement

ITIL© Continual Service Improvement
Obtained 5/4/2017

Lean IT Association

Lean IT Foundation Certificate

Lean IT Foundation
Obtained 1/17/2017

Bomgar

Bomgar Certified Representative
Obtained 4/6/2017