Below are some of the training and workshop sessions that I have attended.
- Humanising IT™ Bootcamp
May 2023 - Integrated Service Management Overview
March 2019 - Managing Project Resources
March 2019 - ITIL 4 Foundations
February 2019 - ITIL Practitioner
February 2018 - An Inquirer's Guide to the Baldrige Excellence Framework
January 2018 - ITIL Lifecycle – Continual Service Improvement
May 2017 - Bomgar Certified Representative
April 2017 - Lean IT Association Foundation
January 2017 - The Art and Science of the Management Toolbox workshop
March 2015 - HDI Support Center Manager
November 2014 - ITIL Lifecycle – Service Strategy
September 2014 - HDI Desktop Support Manager
November 2013 - ITIL Foundations
September 2013 - KACE K1000 Basic and Intermediate courses
December 2012 - HDI Support Center Team Lead
June 2013 - Agile Service Management workshop
October 2012 - Knowledge-Centered Support Principles
June 2012