I have earned the following certifications.
- CompTIA
- Microsoft
- HDI
- ITIL
- Prince2
- Lean IT
- SIAM
- BeyondTrust (formerly Bomgar)
- VeriSM
- Humanising IT
For the listing of tests taken for these certifications, click here.
Click here to view the courses for which I hold trainer accreditation.
For PeopleCert Verified Badges, click here.
HDI
- HDI Knowledge-Centered Support Principles
Obtained 6/30/2012 - HDI Support Center Analyst
Obtained 9/22/2022 - HDI Desktop Advanced Support Technician
Obtained 11/15/2023 - HDI Support Center Team Lead
Obtained 6/9/2013 - HDI Desktop Support Manager
Obtained 11/24/2013 - HDI Support Center Manager
Obtained 11/27/2014
ITIL
ITIL v3 / 2011
- ITIL© Foundation
Obtained 9/18/2013 - ITIL© Service Strategy
Obtained 9/20/2014 - ITIL© Continual Service Improvement
Obtained 5/4/2017 - ITIL© Practitioner
Obtained 2/28/2018 - ITIL© Service Operation
Obtained 10/16/2019 - ITIL© Service Transition
Obtained 11/27/2019 - ITIL© Managing Across the Lifecycle
Obtained 3/7/2020
ITIL 4
- ITIL© 4 Foundation
Obtained 3/1/2019
Badge - ITIL© 4 Managing Professional Transition
Obtained 5/1/2020
Badge - ITIL© 4 Strategist: Direct, Plan & Improve
Obtained 5/29/2020
Badge - ITIL© 4 Specialist: Create, Deliver, & Support
Obtained 6/17/2020
Badge - ITIL© 4 Specialist: High Velocity IT
Obtained 8/21/2020
Badge - ITIL© 4 Specialist: Drive Stakeholder Value
Obtained 8/26/2020
Badge - ITIL© 4 Leader: Digital and IT Strategy
Obtained 11/13/2020
Badge - ITIL© 4 Specialist: Monitor, Support and Fulfil
Obtained 6/19/2024
Badge