When March 2018 - Present
Where CEO
Grayematter Consulting, LLC
Hours as required
Duties
  • Lead trainer for EXIN accredited courses:
  • Affiliate trainer for PeopleCert and Axelos accredited ITIL 4 courses:
    • ITIL 4 Foundation
    • ITIL 4 Specialist: Create, Deliver, & Support
    • ITIL 4 Specialist: Drive Stakeholder Value
    • ITIL 4 Specialist: High Velocity IT
    • ITIL 4 Strategist: Direct, Plan, & Improve
    • ITIL 4 Managing Professional Transition
  • Principal consultant focusing on management best-practice guidance, including service management, organizational change, project management, and process improvement